Frequently Asked Questions

MyVisualRoutine is available on the App Store for iPhone and iPad. Search for 'MyVisualRoutine' or use the download links on our website.

No account is required. Your data is stored locally on your device, so you can start using the app immediately.

Simply download the app and start using it. All new users automatically get 14 days of full Premium access—no credit card required.

Yes, the app includes an onboarding flow that walks you through the main features. You can also access help tips throughout the app.

Over 50 activities across 9 categories: hygiene, meals, getting ready, bedtime, school, play, chores, emotions, and transitions.

Yes, with Premium you can create custom activities using photos from your camera or photo library, and record voice instructions.

Yes, Premium subscribers can take photos directly in the app or select images from their photo library to create personalized activities.

Yes, MyVisualRoutine works completely offline. All data is stored locally on your device, so you don't need an internet connection.

Yes! Premium includes 5 profiles, so you can create separate routines and settings for different family members.

Free includes 1 routine, 1 choice board, 1 First/Then board, all 50+ preloaded activities, and 7 days of progress history.

Premium is $3.99/month or $34.99/year (save 27%). All subscriptions include a 14-day free trial.

Yes, every new user gets 14 days of full Premium access automatically. No credit card required to start your trial.

Subscriptions are managed through the App Store. Go to Settings > [Your Name] > Subscriptions on your device to manage or cancel.

Refunds are handled by Apple according to their policies. Contact Apple Support directly to request a refund if needed.

We don't collect any personal data. All your routines, activities, and settings are stored locally on your device only.

Yes, your data never leaves your device. We have no servers storing your information—everything stays completely private.

No. Since we don't collect any data, there's nothing to share. Your family's information remains completely private.

Simply delete the app from your device to remove all data. Since nothing is stored in the cloud, deleting the app removes everything.

Try closing and reopening the app. If issues persist, try restarting your device. For ongoing problems, contact [email protected].

If a preloaded activity doesn't exist, Premium users can create custom activities with their own photos and audio.

Email us at [email protected]. We typically respond within 48 hours.